From misleading information to unqualified technicians, poor management and terrible customer service, we’ve seen it all…and we know they exist in abundance because we have had a number of customers come to us to clean up the disasters they have caused.
Microsoft Word is synonymous with document processing, which isn’t a surprise given its ubiquity and reputation for being user-friendly. Yet, many users are still surprised to learn that it has plenty of useful features, albeit ones that are hiding in plain sight.
Technology underpins nearly every aspect of modern business processes. Managing it, however, can be complex and tedious. This is where managed IT services providers (MSPs) can help. Whether your company needs software solutions, network infrastructure management services, or cloud technology, MSPs can provide all this and more.
If you think your email is safe from hackers, think again. A lack of sufficient email security protocols can lead to data theft, unauthorized access to sensitive information, and successful malware attacks. Here are some tips to secure your email account from cyberthreats and the many troubles that come with them.
To understand what happened with Bandwidth.com and how your business may have been impacted, I would like to use an example to explain how a phone call happens. There is more involved with making a phone call than you would think.
Let’s use an example:
You use your phone to call someone else, so you dial (123) 555-1234. That call gets transferred to a datacenter.
Mobile devices are generally less secure than laptop and desktop computers. While there are available anti-malware applications for smartphones and tablets, they aren’t as comprehensive as those for laptops and desktops. Additionally, some mobile devices aren’t compatible with certain security applications or measures implemented by businesses.
Keeping employee productivity up, maintaining operational efficiency, and streamlining communications are just some of the challenges in today’s hybrid workplace. Fortunately, organizations can overcome these problems with the help of Microsoft 365’s dynamic new features.
Many small- to medium-sized business (SMB) owners fail to prepare for major crises like flood and ransomware attacks. Disaster events can cause downtime, which can result in lost revenue and lower profits. In addition, SMBs that fail to recover quickly from disruption face the risk of losing their customers to their competitors.
The National Institute of Standards and Technology (NIST) created many of the password best practices you probably loathe, including using a combination of letters, numbers, and special characters. The NIST now says those guidelines were ill-advised and has changed its stance.
OneNote, the hidden gem of Microsoft Office, has your digital note-taking needs covered. This software is essentially a digital notebook that allows you to organize or visualize your ideas using text, video, audio, and other multimedia sources. Here’s how you can get the most out of this powerful app.